Remote support is here to stay, our support capabilities are always evolving.  There was a time where you could not remotely support Apple devices in real time without spending a fortune on infrastructure and configuration.  

DE Tech has the tools to remotely support your organizations systems.  Our support strategy and process will strengthen your internal staff on the IT software and IT hardware tools associated with your line of business.

We support the following systems.  We learn the tools specific to your business, 

• Windows Devices & Services {PC's, Surface Tablets, Windows Server's, Office 365} 

• Apple Devices {iMac's, Macbook's, macOS Server}

• Linux Devices {Linux Server}

• iOS Devices {iPad, iPhone}

• Android Devices 

“What is Kaizala?”

Kaizala (meaning What Happened in Marathi) is a mobile app, part of the Microsoft modern workplace solutions (Office365), for large group communications and work management.

Why does my organization need Kaizala?

People across the region are using customer-oriented chat applications to communicate in the groups they work. Though we all love our chat apps, once we take them into our workplace, they don’t quite fulfill our needs:

We can’t follow up on tasks we assigned

We have no way to have real time insights on what is happening within our app

We are drowning in the chatter and need to start parallel comms

We cannot extract structured data to push to our internal systems

We don’t control the data

We are not sure it is secure

We are limited to a certain number of users

Kaizala does all of this and more, comfortably integrated in Microsoft’s three clouds and beyond…

Typical Scenarios

field engineers reporting incidents and receiving instructions to resolve incidents

hospital staff needing access of patient records on the go

governments in need of mass communications to citizens and civil servants

training third party vendors and verifying the completion of those trainings

taking census data digitally anywhere

manufacturing companies in need of security incident registration and reporting

chiefs of police issuing instructions and guidance to every police officer in the country

combining field IoT data with manually inputted data from site managers

How can I get some?

Anyone can download Kaizala on her/his Android or iOS device right now.

Those with an Office365 subscription can go to manage.kaiza.la and start building groups, authenticating users, integrating with back end systems,